In a move toward greater transparency and public engagement, Hyderabad Police Commissioner V.C. Sajjanar has announced that citizens can now directly reach out to him via official social media accounts. The aim is to make it easier for residents to voice complaints, raise issues, or seek assistance.
What Changed
- Commissioner Sajjanar has made himself available on X (formerly Twitter) under the handle @SajjanarVC, where citizens can leave messages, share grievances, or post requests.
- He is also present on Instagram with the handle @vcsajjanar_ips, offering another channel for outreach and feedback.
- Hyderabad City Police confirmed through official posts that the intention is to make policing more responsive and citizen friendly, bridging the gap between the public and law enforcement.
Why This Matters
- This step signals a shift toward proactive policing, where the Commissioner himself becomes reachable to ordinary citizens beyond the traditional chain of command.
- For many, especially in underserved areas, this offers a more direct avenue to report serious issues from law and order problems, traffic violations, missing persons, or local governance concerns.
- It may also improve accountability when public complaints go directly to the top, there’s more impetus for timely action and monitoring.
Challenges & Considerations
- Volume of messages: Managing large numbers of citizen requests may strain resources. Prioritisation and triage will be necessary.
- Verification & response time: Not every message can receive a response. Citizens will expect prompt and genuine replies.
- Security risks: Officials must safeguard against misuse, impersonation, or flooding of the account.
- Complement, not replace: This channel should complement traditional policing structures local stations, helplines, public meetings not replace them.
What Citizens Should Do
- When messaging the Commissioner, clearly state your issue, include location, and attach photos – videos if possible.
- Be civil and respectful administrative response depends on clarity and tone.
- Use this channel judiciously emergencies should still go through police stations or 100 / 112 helplines.
- Follow up if needed, and share updates publicly where possible (while respecting privacy).
