The State Bank of India (SBI) the country’s largest public sector bank, has announced a scheduled maintenance window during which key digital banking services will be temporarily unavailable. The outage is planned for the early hours of Saturday, 25 October 2025, from 1:10 a.m. to 2:10 a.m. (IST).
Services Affected
During the one hour downtime, customers will not be able to access several major digital channels, including:
- Unified Payments Interface (UPI) transactions via SBI accounts.
- Immediate Payment Service (IMPS) transfers.
- National Electronic Funds Transfer (NEFT) transactions.
- Internet banking and the “YONO” mobile app for account access and transaction duties.
Meanwhile, services such as ATM cash withdrawals and UPI Lite (a low value wallet feature) may continue to operate, though the bank advises checking for specific restrictions.
Why This Is Happening & What Customers Should Know
- The bank states the outage is part of a planned system upgrade and maintenance activity meant to enhance infrastructure, strengthen security and improve reliability.
- SBI has issued customer advisories to plan ahead for any time sensitive transactions, especially those scheduled close to the maintenance window.
- Users are encouraged:
to complete major transactions before 1:10 a.m. on 25 October or schedule them after 2:10 a.m.
to use alternatives, like ATM services or UPI Lite, for urgent payments during this period
to monitor official SBI communications (via SMS, email or app notifications) in case of any changes to the schedule.
Impact & Significance
In a banking ecosystem that has come to rely heavily on digital payments and banking services, even a one hour suspension of services can lead to inconvenience for millions of customers. The announcement underscores the importance of back end maintenance in a sector handling huge volumes of transactions daily.
For customers, the key takeaway is to treat early morning hours on 25 October as a high risk zone for digital access, especially if they plan large transfers, bill payments, merchant settlements or corporate transactions.
